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New Delhi, Feb 08: For Jane Garvey, the Vice President of Corporate Communications, Covergys, her maiden trip to India has been filled with colour, variety and surprises.
Quiz her about the top question in everyone's minds today -- the outsourcing industry and the debate in the US -- and Jane is quick to reply.
"Outsourcing is a new industry. It's young and it has had a good start. There's a lot of potential and future growth. People are now realising that it's a cost-effective measure to outsource work and in the long term it's only beneficial. You get good quality at a cheaper price."
And where does India stand in the outsourcing race?
"India is certainly a leader. And outsourcing is becoming less of an issue now, even in the US," says the business woman. Today, India is seen as the pre-eminent destination for offshore IT services. However, China and Philippines are rising as potential dangers.
For Jane, that's not totally true. She says, "Convergys has its offshoring facilities in China and Philippines also but you have to look at what each country has to offer. For India, its biggest advantage is the power over language, China doesn't have it."
When the industry and employees are worried about the future of outsourcing, Jane says, "The Indian customer agent just finds it so easy to understand its customers from the US. The English is good, problem-solving capabilities are good, so I don't think there's a need to worry for India."
On visiting the Convergys' Gurgaon facility, Jane was fascinated with the buzz that was a part of the atmosphere. "It was interesting. Especially, the generators and back up facilities," says Jane with a smile. If everything about India is good and rosy, can more expansion be far behind?
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04 January, 2006
Welcoming the Haryana government's decision to set up Automatic Tax
Collection Centres on the borders of all interstate highways, PHDCCI
President Sushma Berlia has said the move will lead to higher
revenue collection in 2005-06 "The measure would check evasion of
passenger and goods tax and would thereby lead to higher revenue
collection which is projected at Rs 650 crore in 2005-06," she said.
Haryana has had a commendable track record of tax reforms as it was
the first to introduce VAT in 2003, Ms Berlia said, adding that
Automatic Tax Collection centres will practically eliminate
passenger and goods tax evasion on account of the fool proof and
transparent method of tax collection along the interstate highways.
The centres will check the wear and tear of highways as overloading
of the goods vehicles will be under watch, thereby increasing the
life cycle of the roads network in Haryana, used by people going
towards Punjab, Himachal Pradesh, Jammu and Kashmir and Chandigarh.
The PHDCCI President, at the same time. has suggested moderating the
rates of goods and passenger tax so that tourism and the goods trade
is not adversely affected.
Furthermore, the infrastructure of tax collection centres will
facilitate smooth and fast movement of vehicles and not lead to
traffic bottlenecks at the borders.
more....
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